Simple, Transparent Pricing

Yes. Any event can be made private with an access PIN, so the stream and its recording only play once a viewer enters the PIN, on your event page and in your website embed. Share the PIN with your guests, or send them a link that already includes it.

Your stream doesn't end straight away. While your encoder is disconnected, viewers see a holding image instead of an error, and if it reconnects within two minutes the broadcast carries on in the same recording.

Our team can recommend or supply streaming equipment for your venue and help you configure it. Contact us to talk through installation at your venue, or use our Find a Streamer directory to find a professional streamer in your region.

No, migration is free.

You pay a small monthly fee, plus a charge for each stream. Each stream has a fixed cost for the first 90 minutes. After that, additional time is billed in 15-minute blocks. You only pay for streaming time, not scheduled time, so if your event starts late or runs a bit over, you only pay for the actual streaming duration.

Absolutely. We offer special pricing for funeral homes, religious organisations, and registered non-profits. Contact our sales team to learn more about our custom rates.

We support RTMP and SRT ingest at up to 1080p and 120 frames per second, and SRT ingest also accepts the H.265 codec. Output is delivered via HLS adaptive bitrate streaming in up to 1080p, with smart quality optimisation for every viewer's connection. For video uploads, we accept nearly all modern video containers and codecs, including MP4, MOV, AVI, MKV, and WebM with H.264, H.265, VP8, and VP9 codecs.

No. There are no setup fees. You pay a small monthly fee, plus each stream you run.

After the first 90 minutes, we bill in 15-minute blocks, so you only pay for the extra time you actually use. We never interrupt an active stream.

You're only charged for actual streaming time, not scheduled time. If your event starts 20 minutes late, you only pay from when the stream actually begins.

Yes, each concurrent stream is billed independently at the standard rate. For organisations running frequent simultaneous streams, contact us about custom volume pricing.